RESIDENTIAL HOARDING CLEAN-UP SERVICES
Hoarding is a complex mental health disorder that makes it difficult for a person to discard or part with possessions, regardless of actual value. A home affected by hoarding can be dangerous, unhealthy, or both—and dramatic action is required to address the problem and help the customer get on the road to recovery. Since 2013, ServiceMaster has collaborated with Matt Paxton (News Story), the host of A&E’s “Hoarders” as well as the author of “The Secret Life of Hoarders.” His entrepreneurial origins of his hoarding and estate cleanout company, Clutter Cleaner, came from a place of humility, inspired by his grandmother. “As I was helping my grandma clean out her basement, we found a golf bag and started telling me this great story about my grandfather and that golf bag. That is when I realized this isn’t about stuff; it’s about the emotional attachment,” Paxton stated (Forbes Article ). From this collaboration, ServiceMaster and Clutter Cleaner have built an understanding of the needs of both the individual and the family.